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The Furniture Ombudsman

The Furniture OmbudsmanTo provide our customers with peace of mind and to demonstrate our commitment to responsible retailing, Lloyds is a registered full member of The Furniture Ombudsman/Dispute Resolution Ombudsman*. The Furniture Ombudsman/Dispute Resolution Ombudsman* is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services. We follow their Code of Practice which provides our customers with additional protection if things go wrong. To find out more about The Furniture Ombudsman/Dispute Resolution Ombudsman* and how to use their service, visit www.thefurnitureombudsman.org/www.disputeresolutionombudsman.org or telephone 0845 653 2064.

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